JOB DESCRIPTION – RETAIL SALES MANAGER

Company: Agriarche Limited

Location: Lagos/Abuja (Hybrid)

Role Profile

We are seeking a highly driven Retail Sales Manager to own and grow Agriarche’s retail business, with direct accountability for revenue, margins, customer acquisition, market expansion and collections.

The successful candidate must be commercially aggressive, target-driven and experienced in sales, business development, negotiation and receivables management, with a proven track record of delivering and exceeding sales targets.

This is a results and numbers-driven role. The role holder is expected to build the market, win new customers, negotiate effectively, drive collections and ensure sales activity is properly captured on Kasuwa and delivered in compliance with company processes.

Key Responsibilities

• Own and deliver agreed monthly, quarterly and annual sales, margin and collections targets.
• Develop and execute aggressive strategies to grow revenue, market share and customer base.
• Identify, pursue and convert new customers, markets, channels and business opportunities.
• Build and manage a strong sales pipeline and provide accurate sales forecasts.
• Lead commercial negotiations, ensuring profitable pricing and appropriate payment terms.
• Drive customer retention, repeat sales and increased customer value.
• Own customer receivables and actively drive timely collections and recovery of overdue balances.
• Lead, manage and hold the sales team accountable for individual and team targets.
• Monitor sales performance and take immediate corrective action where targets are missed.
• Drive consistent use of Kasuwa for applicable customer, order and sales activities, ensuring accurate and timely data capture.
• Ensure compliance with approved pricing, credit, transaction, documentation, cash-handling and approval processes.
• Work with Finance, Supply Chain, Technology, Marketing and Control Tower to resolve commercial and operational gaps affecting sales.
• Monitor market, customer and competitor trends and translate insights into commercial opportunities.
• Provide regular management reports covering target vs. actual sales, margins, collections, pipeline, customers and key risks.

Key Performance Indicators

• Revenue and gross margin target achievement.
• New customer acquisition and revenue from new business.
• Sales pipeline and conversion rate.
• Collections and reduction of overdue receivables.
• Customer retention and repeat sales.
• Sales forecast accuracy.
• Kasuwa adoption and accuracy of sales data.
• Compliance with approved commercial and operational processes.
• Sales team productivity and target achievement.

Requirements

• Bachelor’s degree in Business, Marketing, Economics, Retail Management or related field.
• Demonstrable experience managing customer receivables, collections and overdue accounts, with evidence of improving collection performance.
• 3+ years’ proven sales/business development experience, preferably in agriculture, FMCG, commodities or a related sector.
• Strong understanding of the agricultural supply chain.
• Demonstrable track record of achieving and exceeding sales targets.
• Strong business development, negotiation and closing skills.
• Experience managing receivables and collections.
• Strong analytical, communication and leadership skills.
• Experience using CRM, sales or digital marketplace platforms; Kasuwa experience is an advantage.
• Highly commercial, proactive, accountable and results-oriented. ‎

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A collaborative and supportive work environment.
• Access to ongoing training and development programs.
• Flexible working arrangements.
• HMO

How to Apply: Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to careers@agriarche.com by. Please include “RETAIL SALES MANAGER” in the subject line.